Privacy Policy

Information we receive

When you contact Mr Mobiles, we may receive details you choose to provide, such as your name, phone number, email address, device details, repair enquiry, sell/exchange information or order enquiry.

How we use it

We use customer information to answer enquiries, confirm stock and pricing, arrange repairs, prepare quotes, support orders and provide customer service.

WhatsApp, Telegram and external services

When you choose WhatsApp, Telegram, maps or another third-party service, that service may process information under its own privacy terms. Mr Mobiles does not control those third-party policies.

Payments

Online payments are processed through Razorpay. Mr Mobiles receives transaction identifiers, payment status and order information needed to verify and fulfil an order, but card, UPI and banking credentials are handled by the payment provider and are not stored by this website.

Data sharing

We do not sell customer information. We may share information only when needed to provide a requested service, comply with law, prevent fraud or protect customers and the business.

Retention and requests

We keep business records only as reasonably needed for enquiries, transactions, warranty/service support and legal or accounting requirements. You may contact us to ask about information you previously provided.